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Tracey Fletcher
Tracey Fletcher | 20 November 2018

An introduction to our Kin team - Tracey Fletcher

"It comes back to employee experience, where it’s important to make sure each employee knows their purpose day-to-day and how that fits into the bigger picture and purpose for the organisation."

Why is purpose important in business?  

Purpose is important in business at all sorts of levels.  Whilst it’s important for a business to have an overall purpose and a reason to exist, I think that it filters down to each level underneath that.  It comes back to employee experience, where it’s important to make sure each employee knows their purpose day-to-day and how that fits into the bigger picture and purpose for the organisation.  This provides employees with the motivation to work towards the organisations purpose. 


What do you love about working with Kin?  

Pretty much everything! We’ve got a very cool team – a very talented set of people that work hard every day. We’re lucky enough to work with some amazing clients that do a lot of good work in the community.  I think that our Kin values (delight, inspire, unite, strive and believe) particularly ring true for me as well.  It’s really motivating to work for an organisation that has a set of values and then actually works every day to have them as part of everything that they do. 


Why are you passionate about working with Kin clients?  

Our Kin clients are people doing amazing work for the community – I think it’s really motivating to be able to work hard for a client’s organisation when it benefits the wider community day-to-day.  Our clients are also just really lovely people and they’re doing great work for community-based organisations. They’re just genuinely nice people – authentic and purpose-driven – just like us! 


In your opinion, what’s the most important part of the recruitment process, and why?  

Each part has its purpose, but the first part - the job briefing process - is very important because that’s the part where you get to learn from the client what their wish list is, the most amazing person they would like, and the areas in which that person can grow within the role.  It’s a win-win in terms of the skills they really want, but also the development opportunities for the employee once they’re in the role. From here, everything else flows. If you haven’t clarified the brief properly, you haven’t got a good understanding.  It’s that first meeting where you get a really good feel for the organisation and the type of person that will be successful there. 


What’s been a special moment (or a moment that matters) for you since starting at Kin, and why?  

For me, it was our recent Kin team day. It was important and special for me.  Because of the flexible nature that we work in, we don’t always have the team together as a whole very often.  It was nice to spend time with the other team members and learn from them because we’ve all had different experiences, and all come from different backgrounds.  We’ve each got things that we can learn from each other, but then we can also teach each other as well, so I think that was special.