About the role This is an opportunity to do meaningful work, supporting paramedics who serve our communities every day. Reporting to the Tumu Whakarae/Kairehita | Chief Executive/Registrar, you'll manage processing of registrations and recertifications for paramedics across the motu, and be the go-to person for our practitioner database (iMIS). You'll also be the friendly first point of contact for our stakeholders, ensuring everyone who interacts with Te Kaunihera Manapou | Paramedic Council has a positive experience.
This is a broad and varied role where you'll have the opportunity to take real ownership of your work, while also working collaboratively on projects with our small tight-knit team. Working in a new responsible authority means you'll have genuine input into how we do things. Your ideas will be welcomed and valued as we continue to develop and grow.
This is a full-time (37.5 hours per week) permanent role based in our Willeston Street office, with flexibility to attend to life’s challenges and needs when required. The salary range is $65,000 to $75,000 per annum.
What you’ll do: - Own the database—become our iMIS champion, troubleshooting issues and leading system improvement projects
- Process registrations for paramedics, including specialist endorsements and scope changes
- Manage recertification—issue practising certificates and run continuing professional development (CPD) audits
- Draft and edit high-quality correspondence, reports, Board agendas and papers
- Problem-solve as the first point of contact for phone and email queries
- Support the team with research, reporting, and policy development
- Continuously improve our processes and systems to ensure they are efficient and effective
- Actively engage with our commitment to Te Tiriti o Waitangi, building your own cultural capability and applying equity and tikanga in daily work
- Live our organisational values of respect, trust, partnership, and integrity in all you do.
About you You're someone who takes pride in doing things well and get satisfaction from seeing processes run smoothly. You're naturally curious, love learning new systems, and spot opportunities to make things better. You're equally comfortable following structured processes and adapting when priorities shift. You’re comfortable working independently and are always willing to pitch in and support the team when needed.
You’ll also ideally bring:
- Experience in a professional environment, ideally in a regulated or similar setting
- Exceptional written, verbal, and interpersonal communication skills
- Strong administrative and IT skills including Microsoft Office and databases (iMIS experience is a bonus)
- Outstanding attention to detail and organisational skills, with ability to prioritise and manage your time through peaks and troughs in your workload
- Integrity and discretion when handling confidential information
- An understanding of Te Tiriti o Waitangi, tikanga and/or te reo Māori, or a willingness to grow cultural capability
- Experience in a registry administration setting and knowledge of the Health Practitioners Competence Assurance Act 2003 is an advantage, but is not essential.
As a small team, the right fit of personality and qualities is just as important to us as the skills and background you bring. If you don’t have all of the experience and skills listed above, but are passionate about healthcare regulation and paramedicine, we would love to receive your application. About Te Kaunihera Manapou | Paramedic Council Established in 2020, Te Kaunihera Manapou | Paramedic Council is the responsible authority for paramedics. Our purpose is to protect the health and safety of the public by ensuring paramedics are competent and fit to practice. We are governed by the Health Practitioners Competence Assurance Act 2003. We are committed to ensuring that diversity and equality are valued, upheld, promoted and incorporated into all aspects of our mahi.
We are a collegial and interconnected team and foster a mutually supportive, collaborative and high trust team environment. We bring fun to our mahi and celebrate success and life’s milestones. We also offer:
- Generous wellness benefits
- Additional leave days
- Opportunities for ongoing professional development and training
Join us: If you're looking for a meaningful role with scope to grow and contribute to the evolution of a new responsible authority, we would love to hear from you. Apply with your CV and a cover letter telling us about your interest in the role and what makes you right for our team.
We have partnered with Kin to fill this key role. If you have any questions or would like a kōrero before applying, please contact Stacey Aubry at
[email protected] .
Applications close 14th January 2026.