About us The Pharmacy Guild (the Guild) is a membership organisation that provides support and services to community pharmacies. Pharmaceutical Services Limited (PSL) is a fully owned trading subsidiary of the Guild. PSL’s key focus is to provide community pharmacies with a comprehensive range of products and services that will allow pharmacy owners to run productive and efficient businesses.
About the role We are looking for a PSL Administrator to join the Guild on a part time basis at our offices in central Wellington. This role is a vital part of the team and is the first point of contact for orders and queries from our customers. Day to day, this role will:
- Provide professional and efficient customer service
- Receive and process orders from pharmacies via phone, email, and the website
- Manage stock including ordering products and stocktakes
- Answer customer queries on products and invoices
- Engage with suppliers on products and orders
- Manage the Pharmacode process including filling orders, answering queries, and producing reports
- Support the wider functions of the Guild and PSL with other administrative tasks
This role is part time (25-30 hours) to be worked across Monday to Friday each week. Some flexibility to work from home is available for up to two days a week.
About you You’ll be an organised and process driven administrator with strong customer service skills. You’re someone who loves working with people and providing a customer experience that is second to none. You thrive in a small team environment and are happy to roll up your sleeves to help out and contribute. You will also bring:
- Previous experience in an administration or customer service position
- A customer-centric approach and a genuine enjoyment of engaging with people
- An exceptional eye for detail and accuracy with a methodical approach to your work
- Strong communication skills with the ability to engage with customers and suppliers over the phone and by email
- A self-managing and proactive approach to your work, with the ability to follow set processes.
- A natural ability when it comes to technology, as well as the ability to pick up new systems and complex processes quickly
In return, the Guild offers a supportive culture where you’ll be valued and trusted as part of a small, dedicated and professional team that delivers real impact for the pharmacy sector.
We have partnered with Kin to fill this essential role. If this sounds like the role for you, then apply with your CV and cover letter telling us why you’d be a great fit. For any queries, please contact Stacey Aubry on
[email protected].
We’ll be reviewing applications as they are received, so apply today.
Applications close as soon as we find the right person, but no later than 17 November 2025.