About usThe Pharmacy Guild (the Guild) is a nationwide membership organisation that provides sector leadership, advocacy, benefits, and support services to independent community pharmacies. We are committed to ensuring our members realise their professional and business potential in a very challenging environment.
About the role We are looking for a Membership Development Manager to join the Guild on a six month fixed term or contract basis to support us with the attraction and recruitment of new members. Reporting to the Chief Executive, you will develop and implement a strategy and action plan for new membership acquisition. This role is a vital to growing our membership and gaining insight into the perceived value and barriers of our current membership offering.
Working closely with the Chief Executive and GM Membership and Professional Services, you will be empowered to develop creative solutions and incentives to attract new members. You will be provided with a lead generation report detailing feedback from non-members on their current appetite and understanding of our membership offering. You will analyse data and draw trends and insights from this report to inform your strategy. You will also:
- Work closely with the Guild team to understand our membership offering and value proposition
- Engage with members and non-members to gather further insight on membership value and potential barriers
- Collate and develop collateral for member recruitment drives, campaigns, and activities
- Develop tailored proposals and incentives to convert non-members and overcome barriers to membership uptake.
- Provide regular written progress reports to the Chief Executive
This is an initial six month contract with the potential to extend. While our head office is in Wellington, this position can be worked remotely from anywhere in New Zealand. We are open to applicants seeking a contract for services or fixed term employment arrangement. We will also consider applicants seeking full-time or 30+ hours per week.
About you You will be a driven and results-orientated person with exceptional relationship building and communication skills. You will genuinely enjoy engaging with members and non-members alike and are skilled in the art of asking the right questions to uncover and detail their needs. You will also bring:
- Prior experience in a membership services role including recruitment, attraction and retention of members, OR similar experience in a sales or marketing role.
- Solid commercial acumen and understanding
- A customer-centric, positive and solutions orientated approach to problem solving
- An ability to draw trends and insights from data and feedback
- A proactive, organised, and methodical approach to your work
- Prior experience in the pharmaceutical or health sector would be advantageous
In return, the Guild offers a supportive culture and the opportunity to be an integral part of a small, dedicated, and professional team.
We have partnered with Kin to fill this essential role. If this sounds like the role for you, then apply now with your CV and cover letter telling us why you would be a great fit. For any queries, please contact Stacey Aubry on
[email protected] Applications close as soon as we find the right person, but no later than Wednesday 7th May 2025.