About Us
Good Shepherd exists to help women, girls, and their whānau who are experiencing hardship. We strive for them to be safe, strong, well, and connected — to embody their strength and lead full lives. We do this by delivering services and activities that support people to improve their wellbeing and driving changes to unjust systems that hold people back.
The Opportunity The Family Violence - Economic Harm Specialist role is important to our Mission and strategy.
Many women in Aotearoa experience family violence; It can cause significant harm to women and their families and hold them back from living their full lives. Family violence often leads to increased personal and intergenerational trauma, poverty, homelessness, incarceration and more.
Our Family Violence Economic Harm Specialists support people who have experienced family violence to address the impact of financial and economic abuse. We deliver specialist advocacy services with and for clients, to remedy unjust financial situations, reduce unreasonable debt, access entitlements and financial wellbeing tools such as no-interest loans, and build financial capability and confidence.
This role can be based in Christchurch, Wellington or Auckland.
In this role you’ll: - Act in line with our mission, values and people-centred social-service approach.
- Engage clients in meaningful conversations about their financial wellbeing, without judgement, bringing knowledge and tools to support their empowerment
- Offer information, guidance and coaching to support clients' financial knowledge, skills, behaviours, and attitudes and resulting wellbeing.
- Advocate for clients and or empower clients to advocate directly, with lenders and others who impact financial well-being in a way that enables dignity and good outcomes.
- Develop and maintain constructive relationships with lenders’ hardship teams and other stakeholders, to help strengthen referral.
- Work effectively alongside others who are supporting women who have experienced family violence, to contribute in the area of financial justice and wellbeing using a trauma informed approach.
What you bring to this role: - A client centred approach to your work, leading with empathy and compassion to empower, inform and build trust.
- Experience in casework or advocacy for individuals affected by family violence, demonstrating a strong understanding of the complexities and sensitivities involved.
- Background in financial mentoring, budget advising, debt counselling, or supporting customers in hardship situations, with a focus on helping clients regain financial stability.
- Trauma-informed approach, with the ability to think creatively and find diverse, out-of-the-box solutions to meet clients' needs.
- Experience working with diverse cultures and communities, demonstrating cultural competency and a deep understanding of the unique needs of these clients.
- Experience in a predominantly phone and email-based role (as opposed to face-to-face interaction) is desirable but not essential.
You’re passionate about our mission and resonate with our values of justice, zeal, audacity, and respect. You have a commitment to social justice and advocacy for marginalized communities and know we can do better by them. You have the confidence and courage to be bold in your thinking and push for the highest service delivery for our community.
What next? We’ve partnered with Kin for this exciting opportunity, so please apply now with your CV and cover letter telling us a bit about you and what you’d bring to the role. Or contact
[email protected] for more information.
Applications close Friday 1 November 2024.