About us Zephyr is a well-established consultancy providing business and IT solutions to a wide variety of clients in the greater Wellington region. We are known for our expert, pragmatic, and high value solutions, and our thoroughly human approach.
Since 2004 we have been proud to partner with some of the region's most successful organisations, powering them on to greater things.
About the role This varied role encompasses team leadership, account management, business development, project management and service delivery, so will suit someone who enjoys wearing many hats.
As the manager of our iMIS and Development business unit, you’ll be leading a team of talented technical consultants to configure, implement, and support iMIS solutions for our clients. You’ll foster a high performing team culture to ensure our clients receive exceptional service and the best possible outcomes.
You'll also be responsible for driving business growth through effective account management and seeking opportunities to add value to our loyal client base, while also prospecting for new clients.
While you’ll be an evangelist for outcome and delivery, your effective communication skills and positive, pro-active management approach will ensure you consistently interact in an upbeat, solutions focused way as part of our small and collaborative team.
Day to day you’ll: - Lead the team to ensure effective planning, utilisation, resourcing and quality of work that meets project deliverables and SLAs.
- Provide oversight and project management of iMIS and other web-based application implementations.
- Provide exceptional account management and reporting to existing clients.
- Undertake business development activities and prospecting for new business with clients, including developing sales and project proposals.
- Build strong and trusted partnerships with clients, associates, contractors, and 3rd party software providers
- Consistently develop and refine our service offerings to the market for iMIS
- Contribute to Zephyr’s project development and implementation streams
- Be an evangelist for growing and retaining the pool of quality technical talent available to Zephyr
About you We’re looking for someone special to fill this role. You’ll be known for your interactive and adaptable leadership approach, positivity, resilience, and strong work ethic. We’re looking for someone with:
- A natural ability to lead and mentor a technical consulting team
- Exceptional organisational and project management skills
- Expertise in business development and building long term client relationships
- Outstanding communication skills on all fronts
- An eye for detail and appreciation for systems and process
- A desire to grow and develop the knowledge of your team while producing positive impacts
While an understanding of iMIS environments would be preferred, it is not essential. Zephyr is one of only two iMIS providers in New Zealand. Our clients are predominately membership-based organisations and regulatory bodies. So, if your previous experience is outside of iMIS but you do have exposure to NFP, regulatory or membership-based environments we would still love to hear from you.
Join us Zephyr have an open and inclusive culture where everyone on our team is treated like family. Our team are collaborative; we share information freely, support one another, and like to have a good time! We value and recognise our team for their contributions and enjoy plenty of social events that keep us all connected.
If you’re keen to be part of a motivated, market leading organisation, please apply now with your CV and a cover letter telling us a bit about you and what you’d bring to the role. If you’d like to find out more before applying, please contact Stacey Aubry on
[email protected].