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Security Systems Administrator

Listed 14 days ago

About us  
Waterford Security is a family-owned and 100% New Zealand-owned business. Since 1994, we’ve built a reputation up and down the country for providing well-informed advice and prompt, dependable service. Our clients include government organisations, banks, hospitals, large recreational facilities like sport stadiums, and owners of multi-storey commercial and residential buildings. 
With offices in Auckland, Wellington, and now Palmerston North, we install, maintain, manage and repair electronic security systems, including access control, CCTV and alarms, providing service across the whole of New Zealand.
We pride ourselves on being at the cutting edge of new technology and providing exceptional service to our clients. Our approach is to tailor solutions to individual clients and situations drawing on a wide range of proven products and the latest innovations in security. We will never install a product we don’t believe provide our clients with an appropriate and reliable solution for their business.  

About the role  
The Security Systems Administrator role plays a key part in the Client Services team. Day to day, you’ll be providing support to our clients to make sure their day-to-day systems are running smoothly. This role will see you:  
  • Programming and printing of client access cards  
  • Ensuring information and data is accurate and jobs are completed to a high standard
  • Updating access and making changes for public holidays and daylight savings
  • Extracting CCTV footage  
  • Visiting client sites to complete updates and programming when needed  
  • Engaging with clients to answer queries and keep them updated  
About you  
You will be highly organised with an exceptional attention to detail. You’ll enjoy engaging with people and will bring a customer-centric approach to your work. You may already have some work experience, or perhaps you’re a recent grad looking to get into the security industry, we’d love to hear from you either way. You’ll also ideally bring:  
  • A natural ability with technology including comfort with learning new systems
  • Strong attention to detail and a meticulous approach to your work  
  • Excellent communication skills  
  • An exceptional customer focus  
  • Organised, proactive, and a team player  
  • A drive towards learning and an ability to pick up new concepts quickly 
  • A full drivers’ licence  
Specific training on our security systems and programmes will be provided, as well as support from our wider team to bring you up to speed.  
What next  
We have partnered with Kin to fill this key role so if this sounds like the opportunity you are looking for, ‘apply now’! Or for more information, you can contact Tracey Fletcher on [email protected] .
Job type
  • IT & Telecomms
  • Permanent / Full Time
  • Wellington