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General Manager Operations

Listed 4 days ago

About us 
Waterford Security is a family owned New Zealand company with a reputation for being the market leader in commercial security. Over the last 25 years we have built a high performing team and we support a wide range of corporate and government organisations with their security. We have offices in Auckland and Wellington and are known in the market for being at the cutting edge of new technology and providing exceptional service to our clients.  
About the role 
The GM Operations is a new position within our team. Reporting to the Managing Director, this role will lead the delivery of all Waterford Security engagements and provide high quality solutions for our clients. This role will oversee the overall operational performance of the business and provide leadership and advice to the wider team.  Day to day, this role will: 
  • Lead, mentor, and develop the operations team 
  • Create and deliver the operational strategic plan 
  • Oversee the delivery of the operational aspects of installations, maintenance, faults, and client services 
  • Oversee projects including resourcing and budget management 
  • Provide reporting and advice to the Managing Director on operational activities 
  • Collaborate with the pre-sales team to ensure a smooth transition into operations 
With our team split between Wellington and Auckland, this role can be based in either location but will require regular travel between the two. 
About you 
You will ideally come from a security or technical background and be knowledgeable about the operational side of our industry. You will also be a natural leader who easily builds relationships with the team and across the business. You’ll have a high level of organisational skill and be able to see the big picture across all work-streams, managing multiple priorities. You will also bring: 
  • Strong leadership and people management experience 
  • Experience in a similar, strategic level role 
  • A high level of confidentiality and ability to build trust 
  • An ability to look for efficiencies and manage change 
  • A collaborative, outcome focused approach  
  • A relevant security qualification would be an advantage 
As part of this role, you must be able to gain and maintain Police and NZSIS security clearances, as well as a Certificate of Approval.  
We have partnered with Kin to fill this vital role, so if this sounds like the role for you, please ‘apply now’ with your cover letter and CV. If you have any questions, please email Tracey on [email protected] Applications close as soon as we find the right candidate!
Job type
  • Executive Management
  • Permanent / Full Time
  • Wellington